Delivery
DELIVERY INFORMATION
We offer delivery to both the UK and Europe. Delivery is free for orders over £25.
- UK Standard Delivery (2-4 Working Days) – Free over £20
- UK Standard Delivery SMALL (2-4 Working Days) – £1.99
- UK Standard Delivery LARGE (2-4 Working Days) – £2.99
- UK Express Delivery (1-2 Working Days, weekdays only) – £8.95
- EU Standard Delivery (8-10 Working Days) customs fees may apply – £14.99
- United States and Canada (8-10 Working Days) customs fees may apply – £35
We aim to dispatch all orders within 1-2 working days.
We process orders Monday through to Friday 9am-5pm excluding bank holidays. Any orders we receive outside of these times will be processed the next working day.
POTENTIAL SHIPPING DELAYS
Due to the recent Royal Mail strikes, your order delivery may be delayed. We apologise for any inconvenience caused, and we appreciate your understanding.
We encourage you to make your holiday purchases as soon as possible to avoid disappointment.
Although Royal Mail have not updated any tracking information, most orders are already in transit and we hope they will be delivered soon.
Please refer to your orders page on our website for future updates. We will also send a confirmation email as soon as your order ships.
If there is anything else we can do to further assist you please email us at tenten.scents@gmail.com or reach out to our team via Live Chat on our website.